Privacy Policy

Privacy Policy

Effective Date: 18 March 2020

At Bahati Creatives, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website, products, and services.

1. Information We Collect

We collect various types of information when you interact with our services, such as:

Personal Information: This includes your name, email address, phone number, shipping and billing addresses, and any other details you provide when you contact us or make a purchase.
Payment Information: Details of your payment method, processed securely through trusted third-party payment processors.
Technical Data: Information automatically collected through your interaction with our website, such as your IP address, browser type, and device information. This is primarily used to enhance user experience and analyze website traffic.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

To Process Orders: We use your information to complete transactions, process payments, and deliver services or products to you.
To Communicate with You: We may send you updates regarding your order or service, promotional offers, or other communications you have opted into.
To Improve Our Services: We use your data to analyze and improve our website functionality, services, and customer experience.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Using secure encryption methods for data transmission.
Restricting access to personal information to authorized employees or contractors.
Regularly reviewing our security practices to ensure they remain up to date.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our website or deliver our services, including payment processors and shipping companies. These providers are required to keep your information confidential and use it only to provide the services we request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us remember your preferences, improve our website’s performance, and analyze website traffic.

You can control cookies through your browser settings, but disabling cookies may affect your ability to use some features of our website.

6. Your Rights and Choices

You have the right to:

Access and Update Your Information: You can request access to your personal data, update it, or correct any inaccuracies by contacting us at info@bahaticreatives.com.
Opt-Out of Communications: If you no longer wish to receive marketing emails or other communications, you can opt-out at any time by following the unsubscribe instructions included in those communications or by contacting us directly.
Request Deletion: You can request the deletion of your personal data, subject to certain legal or contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website and update the effective date at the top of the page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bahati Creatives
Lehlohonolo Khoza: 0658339278
Ofentse Molokomme: 081 213 9554
Email: info@bahaticreatives.com
Website: https://bahaticreatives.com